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Customer Survey
Please take a moment to fill in our Survey to help us improve our service to you.
All entrants will be entered into a quarterly draw to win £50 of high street vouchers.
Please read the rules at the foot of the page before submitting.
Your Details
*
Your name:
*
Your email address:
*
Confirm email address:
*
Company name:
*
Type of Business:
Please select...
Controls Manufacturer
Systems Integrator
Distributor
Panel Manufacturer
OEM
Contractor
End User
*
Customer Account No:
*
Delivery Address:
(For vouchers should you win the draw)
*
Telephone Number:
* Required fields
Question
Rating
(1=very poor 3=average 5=excellent)
Comment
(if ratings 2 or lower, please leave a comment)
1.
How easy are we to deal with?
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5
2.
Response time to an enquiry?
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5
3.
Product Information availability?
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5
4.
Scope of our product range?
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5.
Product value for money?
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5
6.
Product quality?
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5
7.
Product lead-time?
1
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5
8.
On time delivery?
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5
9.
Are you kept up to date on new products/product changes?
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5
10.
Technical support?
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5
11.
Do we keep you advised on any possible shipment delays?
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5
12.
Response time on any problems/complaints?
1
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5
Rules:
- All entrants MUST be a valid customer, if no valid account number is provided your submittal will be disqualified.
- The draw will be held at the end of each calendar quarter.
- Only one survey per person per quarter will be accepted into the prize draw.
- Sontay reserve the right to withdraw the prize from the survey at any time after completion of a calendar quarter.
- The draw to be done by Sontay to decide the winner, this decision will be final.
New for 2008 - We are pleased to be able to offer many core products with Volume Price Breaks. Click here to request your copy of our 2008 Catalogue NOW.
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