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    Ground Floor

    • Reception
    • Customer Service
    • Technical Support
    • Goods Inwards
    • Manufacturing
    • Product Stock/Storage
    • Despatch
    • Internal Sales
    • Accounts
    • Meeting Room
    
    First Floor
    • Product Development
    • Conference Room
    • Document Archive
    • Storage

Sontay fully understands and recognises the importance placed on ‘Customer Service’. We have made substantial investments in the last year with a new 'state-of-the-art' call centre telephony system to manage and monitor call flows. Only by continually measuring and monitoring can we really make steady improvements, as you would expect from an ISO9001:2000 accredited company. Shortly, we will be going live with a new computer system that will bring greater flexibility and a host of new ‘industry first’ benefits to our customers.
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