Sontay, a leading manufacturer and supplier of sensing and control devices for the building services industry, has once again demonstrated its commitment to excellence, achieving exceptional results in its latest annual customer survey.

The survey, which gathers valuable feedback from valued customers revealed consistently high scores across all key areas.

Respondents rated Sontay extremely highly for ease of doing business, while also praising the company’s speed and efficiency in responding to enquiries. Its technical support was commended for both expertise and accessibility, and on-time delivery scored strongly for reliability and consistency. In addition, product information was recognised for its clarity and ease of access, further reinforcing Sontay’s reputation for excellence across every stage of the customer journey.

Most notably, when asked the critical question, “would you recommend Sontay?” an overwhelming 100% of respondents answered yes, a testament to the company’s customer-focused approach.

Stacey Lucas from Sontay highlighted the importance of the results: “We are incredibly proud of this feedback. Our customers are at the heart of everything we do, and to see such positive responses across every area of service is a fantastic endorsement of the team’s hard work and dedication.”

Sontay has built its reputation on providing dependable, high-quality solutions that make a real difference in building management systems. These latest results further reinforce its position as a trusted partner in the industry.